Topic: total quality manual

Topic: total quality manual

ASSIGNMENT OBJECTIVES

Demonstrate the ability to work effectively as a team member.

Improve personal and academic quality in researching, analyzing case studies and presenting ideas in both written and verbal forms.

Key Assignment Final Draft

Quality Control Manual

Part 1

Tasks for Part 1 will be completed in Weeks 1–4 and should be 1,250–1,600 words.

This final draft represents Part 1 of the Key Assignment. You should treat it as a finished document in terms of grammar, formatting, all necessary sections, and complete content. All changes from Week 4 should be incorporated into Part 1 of the Key Assignment final draft.

This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Training Manual. You will select an organization and apply your research to the development of the Quality Training Manual that is meant for the logistics and supply chain management departments.

The project deliverables are as follows:

  • Quality Control Manual
    • Use Word
    • Title page
      • Course number and name
      • Project name
      • Your name
      • Date
    • Table of Contents (TOC)
      • This should be on a separate page.
      • This should be a maximum of 3 levels deep.
      • If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
    • Section Headings
      1. Week 1: Introduction
        • History of the quality management evolution
        • Why it is needed
      2. Week 2: The Role of Leadership
        • Why it is a strategic issue
        • Management as a role model
        • New kinds of metrics
      3. Week 3: General Quality Strategies and Tools
        • Establishing customer expectations
        • Designing quality in
        • Defining metrics
        • Mistake-proofing
        • Kaizen
        • Six Sigma
      4. Week 4: Quality Tactics and the Logistics and Supply Chain Functions
        • What tools are applicable internally
        • What tools are applicable externally with vendors
        • Part 2Tasks for Part 2 will be completed in Week 5 and will be 250–300 words. The project deliverables for this week are as follows:
          1. Week 5: Roll-Out
            • Describe the process of rolling out this new company-wide quality initiative. Pay specific attention to the logistics and supply chain management functions. Include the following:
              • A communication plan
              • Recommended sequence of steps to get personnel trained
              • Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)

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