Review the case Komatsu: The Rise of Service Dominant Logic and provide an analysis of the case.

Review the case Komatsu: The Rise of Service Dominant Logic and provide an analysis of the case.

Review the case Komatsu: The Rise of Service Dominant Logic and provide an analysis of the case.

To understand the issues, you may need to analyze the company, industry and external market issues or any other information. Identify issues, explain why it is an issue, explain your response, why did you respond as you did, and support your response with an external reference.

This is an unprompted case, the issues are for your to discover and provide recommendations based upon your analysis of the company.