patient-centered care

Please answer the following questions. Each question must have at least 3 paragraphs and you must use at 3 least references (APA) included in your post.

1. Describe the characteristics of patient-centered care AND the importance of each characteristic.

2. You are taking care of an 80 African-American year old male patient in a medical surgical unit who was hospitalized with congestive heart failure. He is being discharged with multiple medications and home health care. Describe the steps you would take to provide patient education including cultural considerations.

3. Describe how you will evaluate the effectiveness of your education on the scenario stated in question 2.