Evaluate Positive Customer Experience
Assignment Details
The level of customer service that a business provides is critical to customer loyalty and organizational success. Customers expect a certain level of service when interacting with a business.
In your main post, share a time that you had a good or bad experience with a business. Answer the following questions related to your experience:
- How did this experience affect your impression of the business?
- If this type of experience becomes a pattern, how could it impact the organization’s success?
word limit:250