Discuss on how to turn a destructive conflict to a constructive one

Conflict is natural and normal; it results from the differences we share with others. How we deal with conflict will produce either a productive or a destructive outcome.

For this Discussion, please respond to the following:

• Describe a time when you engaged in a destructive interpersonal conflict in a workplace setting.
  • What characteristics made it destructive?
  • How did your interpersonal conflict management style influence your response to the conflict?
  • Do you feel you applied effective emotional intelligence skills? Why or why not?
  • Which conflict management skill could have been applied to the situation to make the conflict more constructive?